Hands-on experience across Salesforce administration, CPQ, Flow automation, data governance, integrations, user support, and scalable process improvement.
Platform impact
I approach Salesforce as a business platform—not simply a set of configuration requests. My work reduces clutter, improves reliability, and makes the system easier for teams to use and maintain.
Selected work
A portfolio of configuration, automation, governance, and integration work spanning the quote-to-cash lifecycle and day-to-day CRM operations.
Designed and supported product rules, MDQ configurations, bundles, pricebooks, customer-specific pricing, proration settings, quote validation, and approval controls to make complex quoting more consistent.
Translated role, owner, and record-type scenarios into automation that adds the correct overlay team member and split—reducing manual work while supporting accurate revenue attribution.
Built guardrails and automation for Marketing Qualified Leads, including status validation, automatic MQL date capture, HubSpot segmentation, nurture workflow logic, and cross-platform field governance.
Led a broad cleanup of reports, dashboards, fields, packages, validation rules, and user access. The result was a more navigable org with less technical debt and clearer governance.
Core expertise
I connect stakeholder goals to maintainable platform design, balancing user experience, data quality, security, automation, and operational impact.
How I work
Clear discovery and disciplined delivery keep Salesforce changes aligned with both immediate needs and long-term maintainability.
Understand the process, users, pain points, and desired business outcome.
Translate requirements into scalable configuration and clear acceptance criteria.
Test expected paths, edge cases, access, data behavior, and downstream impact.
Document the solution, support users, and monitor adoption after release.
Open to new opportunities
I’m exploring Salesforce Administrator, CPQ, CRM Systems, and Revenue Operations roles where thoughtful platform work can make a measurable difference.